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Plaza Dental Group: 14111 Douglas Pkwy Suite 103 Urbandale IA 50323

Emergency Dentist in Urbandale, IA


A dental emergency is painful and stressful, and the sooner you are seen, the better the chance of saving the tooth. At Plaza Dental Group in Urbandale, we set aside time for urgent appointments and will do our best to see you the same day you call.

We treat dental emergencies for patients of all ages from Urbandale, Des Moines, West Des Moines, Clive, Waukee and the surrounding area. If you are in pain, call us on 515-224-5999 and tell us what has happened.

Book Your Emergency Dental Appointment Here

Sometimes, it’s difficult to know whether or not your tooth pain or other situation warrants itself as a true dental emergency. While severe injuries like broken jaws or facial swelling require immediate hospital care, here are some of the most common reasons why you may need to see our emergency dentistry team in Des Moines:

Unbearable Toothache

Persistent tooth pain that interferes with eating, work, or sleep is often a sign of infection or damage. Immediate care can relieve your discomfort and prevent the problem from worsening.

Knocked-Out Tooth

If a tooth has been knocked out, time is critical. Gently rinse the tooth and try to reinsert it into the socket if possible. If not, keep it moist in milk or saline and bring it to our office within one to two hours for the best chance of saving it.

Cracked or Broken Teeth

Accidents can leave teeth cracked, fractured, or broken. Prompt treatment helps relieve pain and prevent further damage. Save any fragments if possible, as they may be bonded back into place.

Loose or Broken Restorations

If a crown, filling, or other restoration becomes loose or falls out, contact us right away. Avoid chewing on the tooth until it is repaired to prevent additional damage.

Infections or Abscesses

Severe pain, swelling, or fever may be signs of a dental infection. These require urgent care to stop the infection from spreading and to protect the affected tooth.

Injuries, Swelling, or Bleeding Gums

Unexplained gum swelling, persistent bleeding, or trauma to the mouth should be evaluated as soon as possible to determine the cause and prevent complications.

At Plaza Dental Group, we understand how stressful dental emergencies can be. Our caring team is committed to making your visit as comfortable and efficient as possible, so you can get relief quickly and protect your long-term oral health.
Our experienced dentists are well-prepared to handle a wide range of dental emergencies. Here are a few of the most commonly offered services for our patients who are in pain or require immediate attention:

Tooth Extractions

When a tooth is beyond repair due to infection, trauma, or extensive decay, we may recommend a therapeutic extraction for fast relief.

Root Canal Therapy

Severe tooth pain and abscesses often indicate the need for a root canal. This procedure can save an infected or dying tooth, relieve pain, and prevent the need for extracting your tooth.

Dental Crowns and Fillings

Repair and protect damaged teeth with crowns or fillings, restoring both your smile’s functionality and aesthetics.

What to Do Before You Get to Us

What you do in the first hour can make a real difference. While you wait for your appointment:

  • Call us first. Phone 515-224-5999 and describe your symptoms so we can prepare for your visit.
  • Control bleeding. Press a clean gauze pad or cloth gently on the area for 10 to 15 minutes.
  • Save a knocked-out tooth. Hold it by the crown, not the root. Rinse it briefly with water without scrubbing, and try to place it back in the socket. If that isn’t possible, keep it in a small container of milk and bring it with you. Get to us as soon as you can, ideally within the hour. If it is a child’s baby tooth, don’t try to put it back in.
  • Keep broken pieces. Bring any fragments of a chipped or broken tooth in a clean container.
    Reduce swelling. Hold a cold compress against your cheek for 10 minutes at a time.
  • Manage the pain. Take an over-the-counter pain reliever as directed on the label. Never put aspirin or any painkiller directly on the gum, because it can burn the tissue.
  • Protect the tooth. Avoid chewing on that side, and stay away from very hot, cold or hard foods.

When to Go to the ER Instead

Some situations need hospital care first. Go to the nearest emergency room or call 911 if you have:

  • Swelling that spreads toward your eye or neck, or makes it hard to breathe or swallow
  • Bleeding that won’t stop after 15 minutes of firm pressure
  • A suspected broken jaw or a head injury

Once you are stable, we can treat the dental side of the injury.

Book Your Emergency Dental Appointment Here

What Happens at Your Emergency Visit

  1. Assessment. We ask about your symptoms, examine the area and take digital X-rays to find the cause.
  2. Your options. Your dentist explains what is wrong, what treatment is recommended and what it will cost before anything begins.
  3. Treatment. Our first priority is relieving your pain and stopping the problem from getting worse. That may mean treating an infection, repairing the tooth, a root canal or an extraction.
  4. Follow-up. Some emergencies need a second visit, for example to place a permanent crown. We will book that before you leave and give you clear aftercare instructions.

Emergency Dental Costs, Insurance and Payment

The cost of emergency care depends on what treatment you need. We will always give you an estimate before we start.

Many dental insurance plans cover emergency visits, and our team can help you check what your plan includes. If you don’t have insurance, you can still be seen. Ask us about financing options or our membership plan.

Getting a problem treated early usually costs less than waiting until it needs more involved treatment.

After Your Treatment

  • Take any medication exactly as prescribed.
  • Stick to soft foods for a few days and chew on the other side.
  • Rinse gently with warm salt water to keep the area clean.
  • Avoid smoking and alcohol while the area heals.
  • Call us if pain, swelling or bleeding gets worse, or if you develop a fever.

Book Your Emergency Dental Appointment Here

Lowering Your Risk of a Dental Emergency

Not every emergency can be prevented, but a few habits help:

  • Keep up with regular dental exams so small problems are found early.
  • Wear a mouthguard for contact sports.
  • Don’t chew ice, hard candy or pens, or use your teeth to open packaging.
  • Get sensitivity or a mild ache checked before it turns into an emergency.

Emergency Dentist Serving Des Moines and West Des Moines

Our office is at 14111 Douglas Pkwy, Suite 103, Urbandale, IA 50323, convenient for patients across Des Moines, West Des Moines, Clive and Waukee. If you are dealing with tooth pain or a dental injury, call 515-224-5999 and we will help you get seen as quickly as possible.

Emergency Dentistry FAQs

How quickly can I be seen?
We keep time free for urgent cases and aim to see emergency patients the same day. Call as early as you can so we can fit you in.

What should I do if it happens outside office hours?
If you have severe swelling, trouble breathing or swallowing, heavy bleeding or a jaw injury, go to the nearest emergency room. For other problems, follow the first aid steps above and call us as soon as we open.

Do I need dental insurance to be seen?
No. We see patients with and without insurance, and we offer financing and a membership plan to help spread the cost.

Can a knocked-out tooth be saved?
Sometimes. The best chance is when the tooth is kept moist and you reach us quickly, ideally within the hour.

Is a chipped tooth an emergency?
A small chip with no pain can usually wait a day or two. A larger break, a sharp edge cutting your tongue, or pain and sensitivity should be seen as soon as possible.

Do you treat children in an emergency?
Yes. We see patients of all ages, including children.

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Experience the Plaza Dental Group difference. Call our office today to schedule a consultation.
First class service, just ask our patients...
4.6
Based on 540 reviews
This was my first visit with Drs. Lacey and Dietrich. They were both very personable and friendly, and I felt comfortable that they did an excellent job in cleaning my teeth. I will definitely return and I feel comfortable in being in their care. Thank you for the opportunity to express my satisfaction !!!Suzanneread more
Charles Buchanan
Charles Buchanan
Not a huge fan of going to the dentist, but Talia is the best! She makes you feel at ease and doesn’t rush the process, takes her time which lessens my anxiety. Everyone there has a positive attitude.
Eric Fosdick
Eric Fosdick
Very friendly and knowledgeable staff! They offer an amazing selection of coffee and flavored creamers (the hazelnut was awesome!). Dr. Dietrich was wonderful—she gave me clear answers that two other dentists couldn't provide and took the time to explain prosthodontics. Highly recommend!"
satiel nichols
satiel nichols
The combination of Dr. Dietrich and Carley was top of the line. My visit could not have been a more pleasurable experience while getting two teeth pulled. I will be going to Plaza Dental Group for a long time.
Mike Darrah
Mike Darrah
Single handedly cured my dental anxiety. They are all so friendly and personal and make sure you are comfortable the whole time. Ive never had a better dentist! Love Carly, Talia and Dr Dietrich!
Jessica Dorrian
Jessica Dorrian
Plaza dental group is the best dental clinic I’ve ever been to! I love how they remember me as a person, with details about me and my life, and not just as another patient. They help me stay calm and feel comfortable even with my dental anxiety!
Ashlee Madison
Ashlee Madison
I have been a patient for a long time and always been satisfied with the quality of care and the friendly, knowledgeable staff that helps me. The doctors are wonderful. I’m glad I found them! Thanks!
Rose Morrison
Rose Morrison
I’ve received excellent, courteous care. Very professional staff who function well as a team. If never had a more pleasant experience at a dental office. Lacey is an excellent dental hygienist. I can highly recommend them.
Loren Fligg
Loren Fligg
I had my first appointment for dental implants today and met the entire team. I was thoroughly impressed with their positivity and professionalism. They were very empathetic and caring. I trust absolutely that this will be a great experience. Thank you!
D Yates
D Yates
I cannot say enough amazing things about Plaza Dental, Dr. Dietrich and her amazing team- Carlee, Carley, Bekka, Lacey, and Jayde! ♥️I walked in feeling embarrassed, emotional, discouraged, and honestly terrified because of past experiences with dentist offices.At Plaza Dental they truly cared about ME and not just my teeth. At every appointment they cheered me on, hyped me up, and made me feel comfortable and confident again. They celebrated every little step with me, and because of them, I now have a brand new smile and feel like I have my life back.There really are not enough words to thank these women for what they have done for me. Their kindness, compassion, encouragement, and support changed so much more than just my smile. I will forever be grateful.read more
Samantha Darrah
Samantha Darrah
Talia has been my hygienist for over 10 years and continues to provide me exceptional care and education around my dental health. I would recommend Plaza Dental Group to anyone looking for a new dentistry in the Des Moines area.
Austin Rader
Austin Rader
I’m 66 years old and still had anxiety about dentist visits. After today I will be happy to go to the dentist. Only wish I found this office sooner.
Jennifer Anderson
Jennifer Anderson
Had an unexpected tooth ache which escalated over night. Called the minute they opened and They graciously got me Rignt in!From start to finish the team went above and beyond. Thank you for putting me at ease and taking such remarkable care!Would not go anywhere else highly recommend!!!
Jo Jordan
Jo Jordan
Lacey was the best dental hygienist I’ve ever had. She was very thorough, assuring, and knowledgeable. Couldn’t have asked for a better experience at the dentist!!!!
Logan Saccoman
Logan Saccoman
My daughter has been my dental hygienist for the past 20 years and has decided to stay at home with her kiddos, therefore I needed to try a new hygienist. I was pretty apprehensive and thought I’ll make the 2 hour drive , have one last appointment then find someone in my. Lacy was my hygienist . She was amazing!!! She was knowledgeable, gentle, informative and thorough. The best part was that I felt like I was sitting there with my daughter. Lacy exceeded my expectations. I’ll definitely be making the two hour drive. Lacy, you’re my new hygienist and I couldn’t be more pleased.I am not one to leave reviews, but I felt my experience was note worthy.read more
Candy Elsbury
Candy Elsbury

Contact Us

14111 Douglas Pkwy Suite 103 Urbandale IA 50323

Opening Hours

  • Mon - Wed 8:00 am - 4:00 pm

  • Thursday 8:00 am - 3:00 pm
  • Friday 8:00 am - 12:00 pm
  • Sat - Sun Closed

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