Plaza Dental Group +15152245999  1089 Jordan Creek Pkwy #100, West Des Moines, IA 50266

Privacy Policy

This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.

This Privacy Policy is intended to cover all visitors to this website, all subscribers to lists or newsletters whether paid or unpaid, all members or affiliates whether paid or unpaid, and all customers. Persons who visit or view this website or a participant in or as a user of the Plaza Dental Group website, whether intentionally or unintentionally, whether solicited or unsolicited, are described herein as “Visitors” or “You” or “Your” and are parties to this Privacy Policy. Subscribers to lists or Newsletters are referred to herein as “Subscribers” and are also parties to the Privacy Policy. Persons who join an organization or marketing endeavor (e.g. “affiliates”) promoted by this website are called “Members” herein and are covered by this Privacy Policy. Finally, anyone who orders, attempts to order, or receives a product sold (recipients) or advertised on or delivered from this website, even at no cost, is called a “Customer” herein and is subject to this Privacy Policy not only by passive acceptance, but by virtue of the Purchase Agreement contract. The website, its agents, owners, operators, and employees are referred to collectively herein as “Website,” “Site,” “We,” “our”, “Us”, and/or “Seller” which refers to Plaza Dental Group. In the event that a person excluded from this website because of the Terms of Use or from denial of service by the website, who nonetheless unlawfully views this site, that person remains subject to the terms of this Privacy Policy and is in violation of the Terms of Use.

This website is not lawfully accessible to persons under the age of 18 or who are otherwise covered by the provisions of the Child Online Privacy Act of 1998 (COPA). If you are under the age of 18 you must leave this site immediately. Fraudulent use of this website may make you subject to civil or criminal sanctions.

Acceptance of the terms of this Privacy Policy is a portion of the consideration required for your right to visit the website. If you do not accept these terms, you have no right to visit this site and you are fraudulently using this site.

This site contains links to other sites and we are not responsible for the privacy practices or the content of such sites.

All information transmitted, printed or otherwise submitted to Plaza Dental Group via this website shall be deemed to be the property of Plaza Dental Group, and Plaza Dental Group shall be free to use such information for any lawful purpose as detailed herein.

We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law. It is the intent of the Privacy Policy to comply with the Washington Act. Various provisions throughout this Privacy Policy address requirements of the Act. In summary, you must presume that we collect electronic information from all visitors. This is not usually personally identifiable. If you purchase a product or service via this website (and thereby become covered by the Act), the purchase agreement you electronically sign prior to purchase allows the website to collect and archive all the personal information you provide and to transmit and/or transfer that personal information to third parties. There is no way you can modify this information and you have no right to do so. Under the terms of the purchase agreement, you have no right to view or receive any information about our database. In the event that the website, under advice of counsel agrees to divulge information, the requesting party must submit whatever information is demanded by the website in insure that the website is releasing information to the correct party.

Other provisions of the OPPA may exempt this website from complying. While we take measures to ensure that outside parties do not have access to any information we have about you, we do not warranty that outside parties will not breach our system and thus have access to your information. (You should know that merchant service providers do not allow us access to your credit card information.) This Privacy Policy also is subject to change without notice. You are required to read it prior to using the website. By interacting with the website you agree to the terms and conditions of the Privacy Policy. By using the website or purchasing a product through this website, you waive the right to use state or federal court systems to address complaints and, instead, agree to use the American Arbitration Association located in Orange County, California as specified by the website owners.

Article 1

Information Collected

This website routinely collects information about its visitors, subscribers, members, and customers. We automatically collect and/or track the following:

  • Web page http headers (home server domain names, IP address, type of client computer, and type of Web browser);
  • Information knowingly provided by you through on-line forms, registration forms, surveys, and/or other entries, such as email addresses, personal, financial or demographic information;
  • Information, user specific or aggregate, on what pages our visitors access; and E-mail addresses of visitors that communicate with Plaza Dental Group via e-mail.

Visitors clicking on banners or pop-ups or hyperlinked advertising or opt-ins, appearing on this website must assume that information is being collected about them. This site is not responsible for the use of information collected in such a fashion. Visitors must assume that (1) information will be collected, (2) that ‘cookies’ will usually be placed on their hard drive, (3) that website does not have any control over what happens with this information, (4) that website takes no responsibility over the accuracy or content of advertisers, (5) that website is not responsible for downloads from third party advertisers that contain viruses or worms or other computer code that causes their computer or software harm, and (6) that website assumes no responsibility for the data that is garnered from the click itself or that the advertiser collects.

Article 2

Use of Data Collected from this site

We use your personal, demographic and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company, its websites and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry. While actual use of any information collected may be used quite conservatively, you must assume that it is not. You must assume that information collected is shared with other persons or entities for commercial purposes. While this is uncommon in practice, you must assume that it is as you make your decision whether or not to view or interact with this website. This type of shared information may include your name, address, phone number, email address and buying habits, as well as other information. This information may be used for general commercial solicitation by this website or other persons it is sold to, rented to, or shared with.

Article 3

Disclosure of Data

If you choose to provide personal information, it will be used for the following purposes:

  • Considering you for a Plaza Dental Group service;
  • As required by law; and
  • For marketing products and services which we determine, in our sole judgment, that you might find of interest. We reserve the right to share, rent, sell, or otherwise disclose data we collect to third parties. Any third party we share, rent, sell, or otherwise disclose data to will be prescreened by us, determined by us to be reputable, and will use the personal data for marketing products and services which we determine, in our sole judgment, that you might find of interest.

Article 4

Opt-Out Rights

You may opt-out of receiving communications from us and/or our partners by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the unsubscribe links at the bottoms of emails or sending your request in writing via email to: marketing@dmsmiles.com

Article 5

We Have NO Intention to Collect Data from Children

The information and services provided to us or our affiliates, sponsors, and advertisers are not intended to collect data from children (under 18 years old). No information collected from children is knowingly used for any marketing or promotional purposes whatsoever, either inside or outside Plaza Dental Group. No part of Plaza Dental Group’s web site is structured to collect information from anyone under the age of 18. If you are under the age of 18 you must have a parent or guardian present or leave this site immediately. Fraudulent use of this website may make you subject to civil or criminal sanctions.

Article 6

Our Right to Contact You

We reserve the right to contact you regarding your account status and changes to subscriber agreements, Privacy Policy, or any other policies or agreements relevant to you.

Article 7

Our Right to Change This Policy

This Privacy Policy is dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. We reserve the right to change this policy at any time by posting the changes online at our site or by notifying you of the existence and location of the new or revised Privacy Policy. It is your responsibility to check online for any changes to our policy. Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you will receive no notification of changes to this Privacy Policy nor, under any circumstances, does this site promise notification. Your continued use of this site always evidences your acceptance of the terms of this Privacy Policy or any modifications thereof.

Article 8

Our Contact Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email sent to: marketing@dmsmiles.com

Article 9

Anti Spam Policy (Can-Spam Act)

By providing to this website information that forms the basis of communication with you, such as an email address, you waive all rights to file complaints concerning unsolicited email or spam from this website since, by providing such information, you agree to receive communication from us or other marketing organizations with which we have relationships. If you are a customer or interact with this website by sending an email to the website, or if you communicate with the site by phone or mail, the website collects information about your communication and by communicating with this site you give your permission to collect, archive, retrieve, and otherwise use any information collected as the site sees fit. Any communication which, in its sole discretion, the site deems to be a testimonial, may be publicized for commercial purposes. Plaza Dental Group is dedicated to ensuring compliance with the ‘Can-Spam Act’, which took effect January 1, 2004. You may receive email from Plaza Dental Group in the following circumstances:

Acknowledging your email or purchase or contest entry has been received and requesting additional action:

  • Requests for additional information to support your request(s) or purchase
  • Response to your inquiries regarding the status of your transactional requests
  • Thanking you for your valued business
  • Advertisements for our products, services, changes in services, new product availability
  • Advertisements for third party products and services where we have determined that such product or service may be of interest to our customers

To ensure compliance with the Can-Spam Act, Plaza Dental Group has implemented the following guidelines for email delivery:

  • All emails sent to you by Plaza Dental Group will clearly identify Plaza Dental Group as the sender. The most common form is: FROM / SENDER: someone@dmsmiles.com (NOTE: The actual sender will alter from department to department and the FROM field will usually include a relevant name abbreviation, but all from addresses will end with @dmsmiles.com
  • The Subject Line of any email you receive will always accurately describe the subject matter of the email.
  • Any email from Plaza Dental Group will include the ability to unsubscribe from future email messages, excluding customer service emails.
  • Unsubscribing will ensure the customer is removed from ALL lists at Plaza Dental Group; this excludes customer service emails regarding the processing and status of a current product.
  • Except for customer service emails, all emails sent to you directly by Plaza Dental Group include valid postal address information in the footer.
  • All third party marketing partners are required to comply with the Can-Spam Act.
  • Except for customer service emails, emails sent to you directly by Plaza Dental Group will include an email address and physical address where you can send suggestions, complaints or other correspondence.

In brief, most but not all email communication with you shall contain an ‘unsubscribe’ link where you may notify the website that you no longer wish to receive solicitations or information from the website and your name will be removed from the general solicitation database.

Article 10

Information Obtained (Electronic Means and “Cookies”)

Many websites, including this one, collect information about your computer, your email address, your IP address. You must assume that your web-viewing or web-use activity is monitored, tracked, and information collected. This information is not usually of a personal nature, but it may help define your viewing habits and product preferences even though the website may or may not have any idea who you are. “Cookies” is web jargon for bits of computer code placed on your hard drive. Websites use this to keep you ‘logged in’, to keep track of search criteria, to monitor use, to password protect use of the site or use of products sold by the site. Cookies can also be used to obtain information about your computer configuration or your use of your computer. Cookies can be used to electronically gather information about you. Again, it may or may not be personal information, but it is information and by using this site you are expressly giving permission to use ‘cookies’ and to use the information gathered from their use to benefit you. You also give permission to collect, archive, retrieve, and use any information collected for product design, product offers to you, and general commercial solicitation purposes by this site or joint venture partners, affiliates, and marketing organizations.

Article 11

Information for Internet Service Providers

Web site: Plaza Dental Group
Email Address: marketing@dmsmiles.com

We understand consumers’ concerns over the use of their personal information. We hope this information will relieve any concerns your company may have regarding our email policies. Plaza Dental Group and its affiliated sites use only an “opt-in or opt out” method of obtaining customer information, and it is not our policy or desire to send unsolicited email. We obtain email addresses and personal information from third parties that usually follow the same set of policies. Plaza Dental Group email messages sent always include information about the origin of the emails and instructions on how recipients can unsubscribe from receiving future email messages.


From time to time, Plaza Dental Group will enter into an arrangement with a third party website to allow individuals to opt into our marketing program on those third party websites. In each case the third party websites have represented and warranted to us, among other things,

  • That the data was collected voluntarily from individuals on website registrations and co-registrations,
  • That the sellers have a right, under any applicable privacy statements, to transfer the data to us, and
  • That Plaza Dental Group has the right to send marketing offers to the individuals.

We hope this information satisfies any questions or concerns you may have regarding the email practices of Plaza Dental Group. If you have additional questions or wish to discuss this matter further, please contact us at: marketing@dmsmiles.com

Virtual Smile Consultation

Take the next step to a fantastic new smile with a 3 Step Virtual Consultation from your own home!

First class service, just ask our patients...

4.6
Based on 205 reviews
I have used Plaza Dental Group since I moved to West Des Moines in 2009. The welcoming staff, clean pleasant surroundings. and competent providers have served me well. My experiences have been pleasant, productive outings I approach with gratefulness at the service my mouth and teeth will receive. Thank you, wonderful Dental Group.read more
Phyllis Newton
Phyllis Newton
I had an amazing experience at Plaza Dental! Sara my dental hygienist made it even spectacular. I felt comfortable around her. She was very personable and professional. She took the time to explain the whole process and very thorough with the whole process of taking X-ray and cleaning my teeth. I was impressed by her expertise and most of all I felt as if I’d known her for years because she made me feel comfortable! Thank you Sara and the rest of the team for an amazing first time experience!read more
Winnie Lee
Winnie Lee
I finally found my dental home. I had my first consultation with Dr Dietrich today, she is genuinely nice as well as her assistant . I felt welcomed , they care about me and my dental health . I'm looking forward to my first visit in a few weeks!!!!
Cheryl Santee
Cheryl Santee
My experience is just starting but yesterday was my first day and I was treated with so much care, love & respect. They made me feel as if I was at home it was a wonderful feeling. Mind you I am terrified of dentist and here I felt so welcomed with open arms . I will be continuing to go here. So far the best place I highly recommendread more
Danielle Ceballos
Danielle Ceballos
The staff at Plaza Dental are the best. Dr. Odland and his assistant, Becca, have been amazing to work with. They have always been patient, kind, and compassionate. I was always kept comfortable during my procedures and have always had a great experience. I look forward to working with them in the future.read more
Erika Sieren
Erika Sieren
Today I had my first appointment at Plaza Dental. I am one of those patients who is extremely anxious about dental visits and I had avoided getting dental care for awhile .My hygienist Hilary was AMAZING! I'm so happy that I made the appointment and that i am on my way to wanting to show my smile again .read more
Pam Gronewold
Pam Gronewold
Dr. Dietrich is so easy to work with. She's very skilled and her assistants are always able to explain every step of the way. My implant feels great!!
Amanda Godfrey
Amanda Godfrey
I moved to Iowa at the end Of February, and have been looking for a dentist that cared about their patients. When I found Plaza Dental Group, they were able to get me right in, and my experience from the when I walked in to the office, to the time I walked out after my first visit was beyond what I could have hoped for. Dr.Odland and his staff are incredible and made me feel comfortable from start to finish. They explained the next steps regarding my next appointments, and everything that was going to take place. I feel at ease knowing that I am being taken care of. All of my appointments have been great. The front staff is great as well! I can not say enough great things about this office!read more
Jessica Ford
Jessica Ford
Thank you so much got me in fast and great help very nice staff and helped me with a problem that another dentist caused and helping me get the proper care 😁
Rachel Hinrichs
Rachel Hinrichs
My hygienist rocks, love Sarah. We have become friends through the years, she is just too sweet. But there are many great hygienists and Dr. Odland and his team took such good care of me when i broke my jaw and several teeth.
Amanda Westerhold
Amanda Westerhold
Hands down the BEST dentist I’ve ever been to. I have severe anxiety when it comes to the dentist and they were SO sweet/accommodating. Only place I will be going to for my dental needs going forward.
Breanna Bedford
Breanna Bedford
To the whole plaza dental family you guys are the best I strongly recommend you guys to every one🙂🙂🙂 really kind nice people and do the best job EVER!!! Doctor JAY JENSEN you rock and congratulations on your move,also to all the staff you ladies made me feel very comfortable thank you thank you god bless.Doctor Jay Jensen keep doing your thing🙂 and the ladies up front you guys double rock🙂🙂 thanks for opening the door for me Lol, Alvin Thanks Plaza!!!!read more
Alvin Lee
Alvin Lee
As usual, I only waited a few minutes until Talia came to bring me to the back. The treatment itself was pleasant and efficient and everybody was very friendly and helpful. I definitely recommend this place!
Martina Walther
Martina Walther
This place is the BEST. I cannot say enough about how great Lacey is and the job she does! I was so impressed by Plaza Dental Group compared to previous dentists I've visited that I won't be going anywhere else. Highly recommend Lacey, Dr. Odland, and Dr. Dietrich - they are highly educated and knowledgeable, very thorough with their care and listening to your needs, inform/explain things every step of the way, and are so enjoyable and fun to be around. Wish I could give more than 5 stars!read more
Jasenn Greiner
Jasenn Greiner
Dr Colin Odland is the best! He is very knowledgeable, patient, kind and makes sure you are doing ok as he works. I highly recommend him, especially patients that have had bad experiences with dentists in the past.
Debora Lynn
Debora Lynn
I just switched to Plaza because it’s closer to my work/home and I’d give them 100 stars if I could! My hygienist Talia had amazing attention to detail (and I’m known to be very particular) and Dr. Odland’s chairside manner was amazing. I don’t know why I didn’t come here sooner!
Derek Zarn
Derek Zarn
Plaza Dental Group
Plaza Dental Group. 1089 Jordan Creek Parkway, Suite 100, West Des Moines, IA 50266

Privacy Policy    Terms & Conditions    HIPAA Notice of Privacy

Copyright © 2021 DM Smiles. All Rights Reserved

Although we accept all major dental insurance plans, we currently do not accept any new Delta Wellness, Medicaid, or any other state-funded insurance.