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Plaza Dental Group: 1089 Jordan Creek Pkwy #100, West Des Moines, IA 50266

HIPAA Notice

HIPAA Notice of Privacy

This Privacy Policy describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

You have the right to:

  • Get a copy of your paper or electronic medical record
  • Correct your paper or electronic medical record
  • Request confidential communication
  • Ask us to limit the information we share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you
  • File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we:

  • Tell family and friends about your condition
  • Provide disaster relief
  • Include you in a hospital directory
  • Provide mental health care
  • Market our services and sell your information

Our Uses and Disclosures

We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your services
  • Help with public health and safety issues
  • Do research
  • Comply with the law
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and other government requests
  • Respond to lawsuits and legal actions
  • Provide you with appointment reminders (such as voicemail messages, texts, postcards, or letters)

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

  • Get an electronic or paper copy of your medical record
    1. You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
    2. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
  • Ask us to correct your medical record
    1. You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
    2. We may say “no” to your request, but we’ll tell you why in writing within 60 days.
  • Request confidential communications
    1. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
    2. We will say “yes” to all reasonable requests.
  • Ask us to limit what we use or share
    1. You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
    2. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
  • Get a list of those with whom we’ve shared information
    1. You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
    2. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
  • Get a copy of this privacy notice
    1. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
  • Choose someone to act for you
    1. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
    2. We will make sure the person has this authority and can act for you before we take any action.
  • File a complaint if you feel your rights are violated
    1. You can complain if you feel we have violated your rights by contacting us using the information below.
    2. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775 FREE, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints
  • We will not retaliate against you for filing a complaint

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care
  • Share information in a disaster relief situation
  • Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us permission:

  • Marketing purposes
  • Sale of your information

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways:

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

  • We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information, see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
  • Help with public health and safety issues

We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety
  • Do research
  • We can use or share your information for health research.
  • Comply with the law
  • We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
  • Respond to organ and tissue donation requests
  • We can share health information about you with organ procurement organizations.
  • Work with a medical examiner or funeral director
  • We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
  • Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective services
  • Respond to lawsuits and legal actions
  • We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
  • For more information, see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, on our web site, and we will mail a copy to you.

This Notice of Privacy applies to all affiliated entities doing business as Plaza Dental Group Centers.

Compliance Officer
Plaza Dental Group Centers
Phone : (515) 612-7148

Email : marketing@dmsmiles.com

Effective Date of this Notice: April 10, 2016

SCHEDULE YOUR CONSULTATION TODAY

Experience the Plaza Dental Group difference. Call our office today to schedule a consultation.
First class service, just ask our patients...
4.7
Based on 392 reviews
I feel like I need to give some background. I was having a hard time. A hard time for about three years. In that time I stopped taking care of myself. I just didn’t care anymore. But then, I did some work and decided I want toIn the time I was in a “3-year dark place”, I had stripped away the enamel on my two front teeth. It caused my two front teeth to become easily stained. In a very “lady, what’s goin’ on with your teeth” way. Did I mention I’m in a very customer-facing job?Today, Dr. Odland fixed my teeth.I couldn’t be more proud to smile today. I think I smiled so much others couldn’t help but also smile. It was a good feeling.Thanks doc. And my hygienist. I’m so sorry I didn’t remember, your name. (Abigale, maybe? Good lord I’m so sorry I didn’t remember) You were great! I appreciate you!TLDR: if you need a good dentist, you should go here.read more
Briana Carpenter
Briana Carpenter
Beautiful office with great people providing excellent oral healthcare!If you’re thinking about a dental implant, I recommend Dr. Jeremy Flinkman. I had zero pain when he placed the post into the bone. In three month, I go back to be scanned for measurements for the crown. Do not get a bridge - go with an implant.read more
Kerilyn Conrad
Kerilyn Conrad
Things went very well today. It should make getting the bridge done easier. Today was prep for the Bridge. Very easy and quick. Did not have to bite into a mold. Looking forward to finishing the process.
Chris Refsland
Chris Refsland
I had a great experience with my treatment at this place. They are the most trustworthy and clean team. Their hardwork will pay you off with amazing tooth for sure. I highly recommend this place and a must visit for any of your tooth work ! Thank you !
vijay purna
vijay purna
I needed to have a tooth extracted. Dr. Dietrich was amazing. She kept reassuring me during the process, which I really needed. She worked quickly and efficiently and treated me with respect and kindness. Not a fun process but she helped calm me.
Connie Scharlach
Connie Scharlach
I had the pleasure of working with Talia in my first appointment in years. She made me feel heard emotionally and financially while still being quick and efficient. Couldn’t have asked for a better reintroduction to oral health care.
Leana Bishop
Leana Bishop
Jillian repaired my temporary crown. She is extremely pleasant and very sensitive to her patients. She also is very knowledgeable and has excellent skills in performing her dental procedures. Definitely a 5 + staff member and an asset to the Plaza Dental Group team.
Victoria Arndt
Victoria Arndt
I started going to Plaza Dental group when unsatisfied with my previous provider. My experience has been fantastic. After only one visit the staff knew me by name and remembered small details about my life. They also informed of missing sealants my previous dentist had ignored. Since going for my first visit I have had most of them replaced, as well as a Boost Whitening Treatment from Manny. The staff is excellent, and I would recommend them to even those who don’t have cavities or staining. I fell into that category and have still seen improvement in what most people labeled as a perfect smile.read more
Levi Larson
Levi Larson
I had the best experience I have ever had at the dentist before! I had Becca for my cleaning and she was the absolute best. She was so kind and super cheerful and just an extremely fun person to have clean my teeth. While doing my cleaning, Dr. Jones came in to check my teeth and was super welcoming and made me feel more comfortable than ever, given I hadn’t been to a dentist in quite a few years and made me feel so good about my teeth. Overall, I can’t describe into words how absolutely amazing my experience at Plaza was. I will most definitely be back!read more
Spencer Barnes
Spencer Barnes
I had a great experience with Dr. Jones and Manny. I had several procedures, and they took extra care each time, ensuring my comfort, understanding of the work, and smooth recovery. Great results and professional care. Absolutely recommended.
Eric Thortsen
Eric Thortsen
Everyone at Plaza Dental has been friendly and makes coming to the dentist a positive experience. Currently doing SureSmile aligners and treatment cost has been very affordable! I would recommend Dr. Odland and his team!
Breyonna Peckham
Breyonna Peckham
The hygienist and Dr are excellent. Friendly, thoughtful (what station of music would you like to hear for example) competent.I bounced around a few dentists after mine retired and am glad I found this group. Highly recommended.
Rose Mitchell
Rose Mitchell
I’ve been a patient at Plaza for over a decade. The staff is so friendly, the location is easy to access, and scheduling/rescheduling is simple and convenient. I used to hate going to the dentist but they have helped me feel comfortable with the process and confident with my smile.
Bethany Arganbright
Bethany Arganbright
All staff & dentist were very good, very helpful & they all had very nice personalities. They were knowledgeable & through. Refered me to a surgeon that could maybe help me with implants. Kudos plaza dental
Deb Stineman
Deb Stineman
I had a fear of Dentist but after my visit there it was awesome. The staff was amazing and so welcoming and friendly. Susie was the best im from Louisiana and she played some Zydeco music for me this place is amazing. The hand wax was the icing on the cake.
murrell roland
murrell roland
I highly recommend Dr. Odland. His ability to be personable and professional is exceptional! He made me feel comfortable and confident regarding my dental decisions. In addition, Noel, Carley, and Erin have been wonderful. I’ve also had a great experience with Rick. Destinae always checks you in with a smile.read more
Cheryl Fontanini
Cheryl Fontanini
Amazing team, They take the time to listen to your concerns and understand your concerns. They go above and beyond to insure you are comfortable and really get to know you.
holly schelle
holly schelle
Rick gave us a great referral to help us with getting my husband's dentures so he can have teeth again! The staff were friendly and made us feel respected.
Nancy Costa
Nancy Costa
I love coming to Plaza Dental. The people are so friendly and welcoming. Lacey is fantastic. She loves her job and her patients. I appreciate her and all she does to make me feel comfortable . She is the very best !!!
kathy and tim meyer
kathy and tim meyer
As usual, I only waited a few minutes until Talia came to bring me to the back. The treatment itself was pleasant and efficient and everybody was very friendly and helpful. I definitely recommend this place!
Martina Walther
Martina Walther

Contact Us

1089 Jordan Creek Parkway, Suite 100, West Des Moines, IA 50266

Opening Hours

  • Mon - Wed 8:00 am - 5:00 pm

  • Thursday 8:00 am - 3:00 pm
  • Friday 8:00 am - 12:00 pm
  • Sat - Sun Closed

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