Plaza Dental Group +15152245999  1089 Jordan Creek Pkwy #100, West Des Moines, IA 50266

HIPAA Notice

HIPAA Notice of Privacy

This Privacy Policy describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

You have the right to:

  • Get a copy of your paper or electronic medical record
  • Correct your paper or electronic medical record
  • Request confidential communication
  • Ask us to limit the information we share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you
  • File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we:

  • Tell family and friends about your condition
  • Provide disaster relief
  • Include you in a hospital directory
  • Provide mental health care
  • Market our services and sell your information

Our Uses and Disclosures

We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your services
  • Help with public health and safety issues
  • Do research
  • Comply with the law
  • Respond to organ and tissue donation requests
  • Work with a medical examiner or funeral director
  • Address workers’ compensation, law enforcement, and other government requests
  • Respond to lawsuits and legal actions
  • Provide you with appointment reminders (such as voicemail messages, texts, postcards, or letters)

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

  • Get an electronic or paper copy of your medical record
    1. You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
    2. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
  • Ask us to correct your medical record
    1. You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
    2. We may say “no” to your request, but we’ll tell you why in writing within 60 days.
  • Request confidential communications
    1. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
    2. We will say “yes” to all reasonable requests.
  • Ask us to limit what we use or share
    1. You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
    2. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
  • Get a list of those with whom we’ve shared information
    1. You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
    2. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
  • Get a copy of this privacy notice
    1. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
  • Choose someone to act for you
    1. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
    2. We will make sure the person has this authority and can act for you before we take any action.
  • File a complaint if you feel your rights are violated
    1. You can complain if you feel we have violated your rights by contacting us using the information below.
    2. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775 FREE, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints
  • We will not retaliate against you for filing a complaint

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care
  • Share information in a disaster relief situation
  • Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us permission:

  • Marketing purposes
  • Sale of your information

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways:

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

  • We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information, see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
  • Help with public health and safety issues

We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety
  • Do research
  • We can use or share your information for health research.
  • Comply with the law
  • We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
  • Respond to organ and tissue donation requests
  • We can share health information about you with organ procurement organizations.
  • Work with a medical examiner or funeral director
  • We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
  • Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective services
  • Respond to lawsuits and legal actions
  • We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
  • For more information, see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, on our web site, and we will mail a copy to you.

This Notice of Privacy applies to all affiliated entities doing business as Plaza Dental Group Centers.

Compliance Officer
Plaza Dental Group Centers
Phone : (515) 612-7148

Email : marketing@dmsmiles.com

Effective Date of this Notice: April 10, 2016

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4.6
Based on 205 reviews
I have used Plaza Dental Group since I moved to West Des Moines in 2009. The welcoming staff, clean pleasant surroundings. and competent providers have served me well. My experiences have been pleasant, productive outings I approach with gratefulness at the service my mouth and teeth will receive. Thank you, wonderful Dental Group.read more
Phyllis Newton
Phyllis Newton
I had an amazing experience at Plaza Dental! Sara my dental hygienist made it even spectacular. I felt comfortable around her. She was very personable and professional. She took the time to explain the whole process and very thorough with the whole process of taking X-ray and cleaning my teeth. I was impressed by her expertise and most of all I felt as if I’d known her for years because she made me feel comfortable! Thank you Sara and the rest of the team for an amazing first time experience!read more
Winnie Lee
Winnie Lee
I finally found my dental home. I had my first consultation with Dr Dietrich today, she is genuinely nice as well as her assistant . I felt welcomed , they care about me and my dental health . I'm looking forward to my first visit in a few weeks!!!!
Cheryl Santee
Cheryl Santee
My experience is just starting but yesterday was my first day and I was treated with so much care, love & respect. They made me feel as if I was at home it was a wonderful feeling. Mind you I am terrified of dentist and here I felt so welcomed with open arms . I will be continuing to go here. So far the best place I highly recommendread more
Danielle Ceballos
Danielle Ceballos
The staff at Plaza Dental are the best. Dr. Odland and his assistant, Becca, have been amazing to work with. They have always been patient, kind, and compassionate. I was always kept comfortable during my procedures and have always had a great experience. I look forward to working with them in the future.read more
Erika Sieren
Erika Sieren
Today I had my first appointment at Plaza Dental. I am one of those patients who is extremely anxious about dental visits and I had avoided getting dental care for awhile .My hygienist Hilary was AMAZING! I'm so happy that I made the appointment and that i am on my way to wanting to show my smile again .read more
Pam Gronewold
Pam Gronewold
Dr. Dietrich is so easy to work with. She's very skilled and her assistants are always able to explain every step of the way. My implant feels great!!
Amanda Godfrey
Amanda Godfrey
I moved to Iowa at the end Of February, and have been looking for a dentist that cared about their patients. When I found Plaza Dental Group, they were able to get me right in, and my experience from the when I walked in to the office, to the time I walked out after my first visit was beyond what I could have hoped for. Dr.Odland and his staff are incredible and made me feel comfortable from start to finish. They explained the next steps regarding my next appointments, and everything that was going to take place. I feel at ease knowing that I am being taken care of. All of my appointments have been great. The front staff is great as well! I can not say enough great things about this office!read more
Jessica Ford
Jessica Ford
Thank you so much got me in fast and great help very nice staff and helped me with a problem that another dentist caused and helping me get the proper care 😁
Rachel Hinrichs
Rachel Hinrichs
My hygienist rocks, love Sarah. We have become friends through the years, she is just too sweet. But there are many great hygienists and Dr. Odland and his team took such good care of me when i broke my jaw and several teeth.
Amanda Westerhold
Amanda Westerhold
Hands down the BEST dentist I’ve ever been to. I have severe anxiety when it comes to the dentist and they were SO sweet/accommodating. Only place I will be going to for my dental needs going forward.
Breanna Bedford
Breanna Bedford
To the whole plaza dental family you guys are the best I strongly recommend you guys to every one🙂🙂🙂 really kind nice people and do the best job EVER!!! Doctor JAY JENSEN you rock and congratulations on your move,also to all the staff you ladies made me feel very comfortable thank you thank you god bless.Doctor Jay Jensen keep doing your thing🙂 and the ladies up front you guys double rock🙂🙂 thanks for opening the door for me Lol, Alvin Thanks Plaza!!!!read more
Alvin Lee
Alvin Lee
As usual, I only waited a few minutes until Talia came to bring me to the back. The treatment itself was pleasant and efficient and everybody was very friendly and helpful. I definitely recommend this place!
Martina Walther
Martina Walther
This place is the BEST. I cannot say enough about how great Lacey is and the job she does! I was so impressed by Plaza Dental Group compared to previous dentists I've visited that I won't be going anywhere else. Highly recommend Lacey, Dr. Odland, and Dr. Dietrich - they are highly educated and knowledgeable, very thorough with their care and listening to your needs, inform/explain things every step of the way, and are so enjoyable and fun to be around. Wish I could give more than 5 stars!read more
Jasenn Greiner
Jasenn Greiner
Dr Colin Odland is the best! He is very knowledgeable, patient, kind and makes sure you are doing ok as he works. I highly recommend him, especially patients that have had bad experiences with dentists in the past.
Debora Lynn
Debora Lynn
I just switched to Plaza because it’s closer to my work/home and I’d give them 100 stars if I could! My hygienist Talia had amazing attention to detail (and I’m known to be very particular) and Dr. Odland’s chairside manner was amazing. I don’t know why I didn’t come here sooner!
Derek Zarn
Derek Zarn
Plaza Dental Group
Plaza Dental Group. 1089 Jordan Creek Parkway, Suite 100, West Des Moines, IA 50266

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Although we accept all major dental insurance plans, we currently do not accept any new Delta Wellness, Medicaid, or any other state-funded insurance.